• The site migration is complete! Hopefully everything transferred properly from the multiple decades old software we were using before. If you notice any issues please let me know, thanks! Also, I'm still working on things like chatbox, etc so hopefully those will be working in the next week or two.

Windows 8 can die





I need to sit down and figure out why after installing Windows updates upon reboot I get a bsod and can't use Windows restore or do a repair install.

Sent from A Galaxy Far Far Away........
 
Adecker said:
So before I start my rant let me give you some background. I am a Geek Squad ARA (Advanced Repair Agent) with 2+ years exp and if you think windows 8 is "crap" then you have no idea how to properly use it. Windows 8 is faster, less resource intensive, runs smoother, more secure. Sure it had it quarks when it came out but 8.1 fixed that and now its great. Search is amazing, the charms are useful when ever you need them and they are gone when you don't. It hunts 95% of drivers down for you and you need to do nothing. /end rant

Now as for the DVD drive two things could have happened. The first and most likely is the DVD drive died, go to where you bought it and see if they can test it. The second and verry possible is the Upper and Lower filter drivers decided they didn't want to be installed anymore. Two easy ways to fix this:

1 - DIY) http://support.microsoft.com/mats/cd_dvd_drive_problems click run now, follow directions, and profit
2 - Pay) Go to best-buy have the GS look at it and pay them. Don't be an ass and they will be nice.

*I am NOT nor is Geek Squad liable if you follow my instructions and you break something. Do it at your own risk, but realize if you manage to mess up something your dumb :).

Good Luck!
Click to expand...

We got us a badass over here. Watch out!
 
Your BIOS is unhappy then, try clearing it by removing the CMOS battery or updating/drowngrading it.

Sent from my Galaxy Tab 3 8.0
 


BIOS? What does the BIOS have to with a corrupt update? Try safe mode and go from there, if it still doesn't boot your going to need a pre-environment to get into something usable to fix it. Updates break windows all the time. And ok if your a site dev then great, make your sites work for all browsers and not just IE... Thats so annoying.
 
Adecker said:
BIOS? What does the BIOS have to with a corrupt update? Try safe mode and go from there, if it still doesn't boot your going to need a pre-environment to get into something usable to fix it. Updates break windows all the time. And ok if your a site dev then great, make your sites work for all browsers and not just IE... Thats so annoying.
Click to expand...

Based on the fact he reinstalled windows with the same issue means its probably not windows related because it should be fresh. Depending on what kind of computer he has I know my moms HP laptop would self update the BIOS and it would BSOD every time it tried to.

Sent from my Galaxy Tab 3 8.0
 


Self update the bios? yikes. Talk about a dangerous move. There are several models of machines that do not like an update KBxx3939. You have to install windows 8, then download 8.1, then turn on airplane mode, install 8.1 then hide update 3939. I didn't see that he did a reinstall. Also could be driver related, as well as like stated above BIOS related. Try a manual bios update from the manufacturers site.
 
what about a custom built? btw im just yanking your leg on that. you would still need to go the manufacture website to get the newest updates as you stated. ok guys calm down lets help him get back up and running.
 
....Kyle.........im .....going to slap you. Im talking about a custom built computer.............. i could get marah to do that one for me lol she may enjoy it lol
 
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