While I can sympathize with anyone that would rather answer private emails than deal with the heckling of the Internet, I for one would appreciate if you could take the time to educate us on your products in the public forum.
So far, I believe you have done your organization a great service and are providing what some might consider much-needed credibility to the products. You'll notice that not a single other spark plug or oil filter representative has taken the time to work with us (especially by sending an experienced mechanic) on product education - and I think that really does say something special about Honeywell's customer service.
Slow,
Not unwilling to answer any type of question related to what we sell or give anyone the very best technical advice I can. These guys are brutal sometimes and well, I do get paid to do this type of work. It is entertaining, I have learned not to take it personally and try my best to remain as professional as I can. It can be dificult at times. Like the guy here now, he isnt reading my postings very closely, I never said all fram filters are made in the usa, I said we have two factories in the US and one in Canada. We do source some cartridge filters in Korea, so do many automakers. The good news on that- We just installed a new filter line in the USA to bring cartridge filter manufacturing in house, We will even be making a extended guard type cartidge filter. You will begin seeing more and more cars using cartridge style filters due to Euro regulations.
I also did not say "all WIX filters are being made in India", only they are making some there. They spin this by saying they are a "International auto parts supplier". So be it, I am not on here or any other forum to talk trash about competitors products. WIX has made an industry of cutting open Fram filters and their own filters and pointing out they have steel end caps and we have fiber end caps, so WIX must be better. They have never said why, never said there is any failure rate with fiber end caps and never say they remove more dirt from your oil than Fram.
I really do not want to talk about other companies products, I will answer anything about ours, suggest you contact the other companies with similar questions to compare us and them. You will see many will give you canned responses and no ability to talk with a real person.
On the Wal-Mart and other retail issues, we sell the exact same product to Wal-Mart and any other retailer that we sell in the auto parts store. You will find the lowest price at the stores that sell the most Fram as all our pricing is based on volume of sales, you buy alot, you pay less, thats it. In fact, the Wal-Mart Tire and Lube centers install a Fram filter, same as the one sold in the isle except its bulk packed and says Fram Pro on the side instead of extra guard. They install a filter that is better for your engine than what most quick lubes use. Think about it, when they charge 19.99 to change your oil, what kind of oil and filter could they be using?
Long winded I know, but I have a trade magazine article due in a couple hours and have to hammer that out, back later.