thats where you have them!!!!!! in writing.
and you got paper work from every time you dropped it off too?
riddle me this please? if you have a rack at your shop, im guessing where you work...why not have it done there, and show up with a bill for the alignment at the dealer, and tell them its all fixed heres the bill.........i would think you would get a break on the price, if you work there, and get a bill for full price to give the dealer, cash in a bit if you can.
or call back and tell the owner you want another shop to look at it and fix it as they cant seem to do a simple alignment. and they should cover the bill. after all you do own it, not them.
fax him or email him that print out you have as well, as proof to their tech's incompetence.