Thank you for calling Advance Auto Parts and Batteries, this is Mike.
-"Hey, yeah, I need an alternator."
Ok sir, what is the alternator for?
-"What do you mean?"
What vehicle will the alternator be going in?
-"Im not sure what it is.."
Is it your car?
-"Yes, why would I call for a car that's not mine?"
I thought maybe you could be fixing it for a friend, you dont know what car you drive?
-"No, cant you just give me the alternator like I asked?"
I have to know what car it is so I can give you the correct part, if you dont know what it is, you can always drive it here and we can identify it for you.
-"What are you? F**king stupid? How simple is this? ALTERNATOR"
Sir, I need to know the make, model, and year of the car or else I cant give you the correct part, not all alternators are the same.
"I thought this was an auto parts store, do you make your business by giving your customers a hard time and being cocky? You'll be hearing from your corporate office soon. <hang up>
I swear, I almost broke the phone after that.
Also, we've had someone straight up drop a big fat number 2 right in the middle of an aisle.
Oh, and this actually made me feel better rather than make me angry... tonight someone called when I answered they said they needed a part for a DeLorean, I asked what they were looking for and they told me a flux capacitor... I started laughing and then he started laughing and hung up, lol.