Self update the bios? yikes. Talk about a dangerous move. There are several models of machines that do not like an update KBxx3939. You have to install windows 8, then download 8.1, then turn on airplane mode, install 8.1 then hide update 3939. I didn't see that he did a reinstall. Also could be driver related, as well as like stated above BIOS related. Try a manual bios update from the manufacturers site.
I was just giving you **** man... like every other GS employee.
But I'm on the same thought trip... automatic BIOS updates sound like a horrid idea. I would be dumping that computer asap.
Ugh... Windows 8/8.1 and realtek RTL wifi adapters... All that needs said for one of the WORST aspects of most off the floor laptops. Wanna update your drivers? nope. wanna watch a movie on the latest drivers? okay, but don't expect a second one, i'll drop out. wanna troubleshoot me? nope, **** you, i've disabled myself untill reboot!
Oi! other than that.... love it