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TDCRacing FWI

  • Thread starter Thread starter TDCRacing
  • Start date Start date


I need an answer to that pm that i sent you . As soon as i receivce that and figure out what the each of you have I will send you the rest of the parts that you need.



I have on you're invoice what was suppose to be send but I am guessing that i made a mistake when rushing to get them out and did not pay attention to what I had already put in for the orders.


I appoligize and this will be taken care of asap.



Sent a pm to the both of you.
 


I would like to install the intake, but I need to have the correct parts. Please contact me.



From you're pm that you just sent you have all of the correct parts except for the block off plate that I forgot to include. I will send you the block off plate and the paint.


Send me a pm to confirm you're address.



I guess I need to put a note in there to let people know that when they order a k&n filter i put the couplers and clamps ect in the filter box. That way they won't think I forgot anything.



I will send you both the same thing. Paint and the block off plate.


I haven't forgot about you're pm and the cupple questions that you guys had so i will respond to that shortly.
 
Okay, sounds good. I dont mind a few mistakes now and then as long as people stand by their product. Stuff happens. i am excited to get this intake on though. From what I can see, it looks good! I sent you a PM.

By the way has anybody had a problem with the website not working or being up at certain times?
 
New pricing is in effect:


97-03 models-Compleate kit/Non-powdercoated/No filter/Shipped- $142.00

04+ models-Compleate kit/Non-powdercoated/No filter/Shipped- $167.00


Filters available:

Spectre-30.00

Summit-40.00

K&N-50.00


All Reusable.

Powdercoating For all models just 20.00 extra (black only)



[email protected] -Paypal

[email protected] -Customer Service
 


Any new info for us yet? It's been 2 weeks and I would really like to have my intake installed instead of collecting dust in my garage!
 
I already sent you're parts and paint out via usps express. You should have them within a day or so.
 
I already sent you're parts and paint out via usps express. You should have them within a day or so.

Ok I received my "parts" today!

I have to say that I am not pleased!

I have let several things slide thus far because I know A. you are young B. you are making these by hand sorta!

BUT... I have had a continuous issue with your quality vs your price!

The FWI is a pricey item and when someone spends so much money they expect to get something that is worth it.

Let me be a bit more clear about what I am trying to say here!

I received a complete kit. That includes "4 inch pipe, clamps connectors, block off plate, filter" painted if you would like!

What I got was a box with pipe clamps, connectors, and filter. Ok off to an ok start.
But here is where the issue is.
The pipe was not painted as requested.
3186565568_354ab9071e.jpg

The ends of the pipe were CHOPPED off not a nice clean cut.
3186562634_2c49f912a9.jpg

3186564090_b31c94ed80.jpg

3185717601_f4895c0c0f.jpg


I had to spend like 25 min with sand paper to clean them up. The pipe is all scratched to crap. The clamps are cheap as he!!.

Up to this point I still have let these issues slide but then I realized I did not get my block off plate either!

I then contacted TDC about this and had to wait over 2 weeks for the "parts" to be shipped because he had to "order stuff" ok what ever.

Today I received my parts in the mail and here is the straw that broke that camels back.

This "blockoff plate" is the ugliest piece of crap I have ever seen!! I would NEVER put something that looks like that on my car.
3186511484_0564d38c27.jpg

3186519240_096a324605_b.jpg
3186517744_3ef3fd67b6.jpg


The "High quality High Heat" spray paint is the cheapest junk paint some one could find.
3186522800_965a65eaa0.jpg

3185679123_716b916488_b.jpg

It is defiantly not high heat and again I will not be using it.

So with all my issues out in the open I want to ask!

Do you take NO pride in your work?
Do you not know what quality workmanship is.
If you want to sell a product and call it good you need to put in the time required to make sure it is what you claim.
At this point all you did was send me some mandrel bent pipe and a box of junk to go with it.
Your price does not reflect the quality of your product and I am therefore very disappointed!

Now I know that this post is going to make you angry and you are gonna say all kinds of things.

But I want EVERYONE to know that the final product is GOOD but you are going to have to put in hours of labor to fix all of the short comings of this product before you ever get it installed on your car!!

You will also have to deal with a string of excuses along the way. Especially if you have any issues.

My other gripe is that there is no information included with the intake as to how to install it.
I was able to install it but it took trial and effort and if there was a little one page set of instructions it could save many people LOTS of time along the way!

TDC please know I am not asking for you to do anything to "correct this" unless you have some magic trick that is going to return the time and energy I have expended trying to get this product up to par for something that should be installed on any car!
 
Sir,


Let's see where do I start?


Why was the pipe not painted? Because you're family ordered it about a week before christmas and expected it to be there by christmas so you could open it up. I forgot to paint it and I will take the blame for that. whether it was a week or a day it was requested that it was to be painted and was not.


You or no one is charged for paint so you can't complain for the price right?



Please explain how the pipe was Chopped off?????


They were cut with a saw not a pair of hedge clippers! What you see is the result of a metal pipe being cut by a saw with a metal blade.


The clamps??? There top of the line stainless steel clamps. I use them myself and have 0 issues!

The pipe is scratched to hell? The grooves in the pipe are a result of a manderal bent pipe. When you paint or powdercoat the pipe they dissapear without doing any sanding as prep work to the pipe.


The block off plate Is ugly? After you put the trim and paint it it looks fine. There is even a picture of one posted up in this forum of one installed on a customers car. Looks awesome! They are cut with a plasma cutter and the ''black'' residue comes right off! Again if painted you will not see it! Pictures in thread are proof of what a finished one looks like. No arguing there!


The paint stands up fine under the hood and again you can't complain for the price now can you? Can you use it on you're engine block with out any bad affects? No. On an intake under the hood? Yes. What does it matter if It is high heat or not as long as it can stand up to the heat that is experienced under a hood??????



Do I take pride in my work? Yep. Everybody else seems to agree with me but you!
Do I know what quality workman ship is? Yep just look at the pics in this thread of one of MY finished intakes!


Last of all let me tell you something. You act like I make a good amount of money off of these. I make hardley NOTHING. Don't call what you payed for a box of junk.I have sold over 30 intakes. You being the second one who has ever mentioned ANYTHING about my intakes having anything wrong with them.


My price does not reflect quality? Then I tell you what. You MAKE the exact same thing that you received for 50 dollars MORE than what you got charged and i'll refund you're money.

I was not in it for the cash in the first place. but instead to make an affordable intake that was NOT over priced. Like I said you could not even think about making one for 50 bucks more than what you got charged. So don't complain. You must not have bought any other intake systems on the market now have you? Such as the k&n or JMB???

I don't even WANT to know what you would think about those.


What excusses did you receive? The excuse that I forgot the fbo plate and paint when i shipped you're item out?? Because that's the only excuse you got.If you would call it that.



You say there are no instructions? I told you you could contact me 24/7 if you were having ANY issues. Were working on some paper instructions.


And by the way, I'm not mad or saying a bunch of things. Just addressing you're concerns.


Now let me ask you a cupple questions (i'm not arguing or responding because that's what it leads to)

Could you have been a little less hard to please?
Could you have valued the fact that after shipping i'm making barley nothing for my time and effort in doing this for my customers?
Could you have just QUICKLY sanded the burrs off of the pipe and called it a day?
Could you have not complained about something that was done for free for you?

And last.....


Could you just have been as pleased as the last 28 customers were???



The burrs in the pipe were my fault along with the fbo plate and paint not being included. that is not normal for a product of mine. So I understand how you could be a little upset.


And why did you say ''you gave me a break becuase i'm young''


What does age have to do with ANYTHING. Wisdom does not come with age my friend. If that were true you would have made you're own intake and not relied on me (a 20 year old) to do it for you.


:)


Have a good day


And again I hate to argue,So if you have any DIFFERENT questions that HAVE NOT been already addressed let me know. Other wise keep you're comments about what I said in my response to you're self.


No hard feelings and sorry you were not satisfied with you're purchase. If you will accept something other than a majic trick to fix anything that YOU have felt that was done wrong, Please..Please let me know
 


Sir,


Let's see where do I start?


Why was the pipe not painted? Because you're family ordered it about a week before christmas and expected it to be there by christmas so you could open it up.I do appreciate that you were able to ship it out quickly but if you can't do so without mistakes maybe next time simply tell your customer that you can not do so!I forgot to paint it and I will take the blame for that. whether it was a week or a day it was requested that it was to be painted and was not.


You or no one is charged for paint so you can't complain for the price right?

My only issue is that YOU YOURSELF have stated that you paint it with HIGH HEAT, HIGH QUALITY paint! As for your statement about "FOR THE PRICE" It would be understood by anyone ordering your intake that painting is included and therefore included in the price.


Please explain how the pipe was Chopped off?????
I need not explain! Look at the pictures! You used a CHOP SAW I would bet and did not take the required time or effort to clean up your work!


They were cut with a saw not a pair of hedge clippers! What you see is the result of a metal pipe being cut by a saw with a metal blade.


The clamps??? There top of the line stainless steel clamps. I use them myself and have 0 issues!

Well apparently your top of the line and mine are different! I will not contest the fact that they do work but I will tell you or anyone else out there that it you intend to tighten them down any more than snug you may have to deal with slippage due to the style of the clamp! I should have stated more clearly my issue with the clamps. As they do work!

The pipe is scratched to hell? The grooves in the pipe are a result of a manderal bent pipe. When you paint or powdercoat the pipe they disappear without doing any sanding as prep work to the pipe.
I understand the grooves are caused by the process of mandrel bending but! there were several other scratches and you state that the grooves and scratches disappear. LIKE HELL THEY DO!!!! I have already spent several hours putting multiple coats of HIGH BUILD primer on my intake and sanding the **** out of it to get it smooth! after 3 coats of high build primer and a coat of paint I can assure you and also provide photos that the lines do not disappear. Again you must know magic if they disappear for you!



The block off plate Is ugly? YES IT IS! Do you need more pictures??

After you put the trim and paint it it looks fine.
I could see that after cleaning it up, grinding off the nasty edges, straightening out the lines, and then painting and applying the "trim" rubber hose. It can and will look ok. But again this will require several hours of work to be anything close to quality work!

There is even a picture of one posted up in this forum of one installed on a customers car. Looks awesome! After receiving mine I looked at that picture again. I guess your opinion of awesome is different that mine!
They are cut with a plasma cutter and the ''black'' residue comes right off!
They may be cut with a plasma cutter but that does not make them look good. You can use all the fancy tools in the world but if you are not going to do the work correctly then it does not matter if the plae was cut with a steak knife! As for the residue I know it wipes off. Another thing you could have done before shipping but no big deal. My complaint is with the crooked a$$, curvy, sloppy job that was done cutting the piece in the first place! If there is any question of this I can, and WILL, post more picures but I think the ones I have posted show what I am talking about just fine!

Again if painted you will not see it! Pictures in thread are proof of what a finished one looks like. No arguing there!


The paint stands up fine under the hood and again you can't complain for the price now can you? Can you use it on you're engine block with out any bad affects? No. On an intake under the hood? Yes. What does it matter if It is high heat or not as long as it can stand up to the heat that is experienced under a hood? YOU PERSONALLY STATED IT WAS HIGH HEAT PAINT!!!



Do I take pride in my work? Yep. Everybody else seems to agree with me but you!
Do I know what quality workman ship is? Yep just look at the pics in this thread of one of MY finished intakes! I guess the key word in your statement is FINISHED. and I can promise that the product I received was anything but finished!


Last of all let me tell you something. You act like I make a good amount of money off of these. I make hardley NOTHING. Don't call what you payed for a box of junk.I have sold over 30 intakes. You being the second one who has ever mentioned ANYTHING about my intakes having anything wrong with them. What I paid for was a box of junk simply due to a lack of finish. I did give credit to you for the fact that after I have invested a buch of time in this it will look and work great. Also I never said you were getting rich doing this but I can assure you that your current business tactics and product quality will NEVER allow you to do so either!


My price does not reflect quality? Then I tell you what. You MAKE the exact same thing that you received for 50 dollars MORE than what you got charged and i'll refund you're money. You may have yourself a deal I will call my local shop and find out who can bend 4" and I will see where it goes from there! Oh and one thing, you may not want to ask me to do this if you like what you have been doing, making all of these! If I felt like it I assure you I could put you out of business with a product of the same price and twice the quality!

I was not in it for the cash in the first place. but instead to make an affordable intake that was NOT over priced. Like I said you could not even think about making one for 50 bucks more than what you got charged. So don't complain. You must not have bought any other intake systems on the market now have you? Such as the k&n or JMB???
Nope there are no other FWI for my 04+ that I am aware of!

I don't even WANT to know what you would think about those.


What excusses did you receive? The excuse that I forgot the fbo plate and paint when i shipped you're item out?? Because that's the only excuse you got. If you would call it that.
I am referring to the back and forth waiting for you to "ORDER" parts. If someone had bought something from me and I had forgotten something like you did I would have been out the door the next day with parts in hand. I have no idea what you had to order. It is a piece of sheet metal and a can of cheap paint for gods sake!




You say there are no instructions?

Correct NO instructions!

I told you you could contact me 24/7 if you were having ANY issues.

I did try to contact you and had to go ahead without you and without instructions because I could not work on my car around your schedule of availability! I understand you have a job and all. My point is take the time to do this job correctly! Take the time to make some instructions!

Were working on some paper instructions.
Working on? How hard it is to set at the computer for 20 or 30 min and type out the instructions! Not to hard! Would you like me to do that for you as well! GD!

And by the way, I'm not mad or saying a bunch of things. Just addressing you're concerns.

I am not mad either but I do feel that your comments required a rebuttal on my part!


Now let me ask you a cupple questions (i'm not arguing or responding because that's what it leads to)

Could you have been a little less hard to please?
Nope I am what I am!
Could you have valued the fact that after shipping i'm making barley nothing for my time and effort in doing this for my customers?
What you make is not the point! if you are going to go through the effort to make something make something properly! If you have to raise the price a bit do so. OR advertise the fact that there will be finish work required on the item after received. THIS IS NOT A BOLT ON PART FOR SURE!
Could you have just QUICKLY sanded the burrs off of the pipe and called it a day?
I did but again feel that I should not have had to! QUALITY, QUALITY, QUALITY!!!
Could you have not complained about something that was done for free for you?
WHAT DID YOU DO FOR FREE????? NOTHING YOU GOT PAID!!!

And last.....


Could you just have been as pleased as the last 28 customers were???
Apparently not! Either they don't care about half a$$ed work or they received a better quality product than I did.



The burrs in the pipe were my fault along with the fbo plate and paint not being included. that is not normal for a product of mine. So I understand how you could be a little upset.

And why did you say ''you gave me a break becuase i'm young''

Because I DID!!

What does age have to do with ANYTHING. Wisdom does not come with age my friend.
Well here you are FLAT WRONG!

If that were true you would have made you're own intake and not relied on me (a 20 year old) to do it for you.
What does the fact that I chose to purchase a product because it was available, and SOUNDED like a good QUALITY product, have to do with wisdom? Does that make the children that MAKE Nike shoes in third world countries wiser than you or I because we rely on them to make shoes for us? I bought it because I have other things going on in my world and this was a SUPPOSED to be a simple and quick way to get this done! Trust me I have plenty of wisdom to be capable of building my own FWI! Just because I did not do so does not make you wiser than me!


:)


Have a good day


And again I hate to argue,So if you have any DIFFERENT questions that HAVE NOT been already addressed let me know. Other wise keep you're comments about what I said in my response to you're self.

Nah! I feel that a rebuttal is justified! This is not an argument! it is mearly a statement of facts!


No hard feelings and sorry you were not satisfied with you're purchase. If you will accept something other than a majic trick to fix anything that YOU have felt that was done wrong, Please..Please let me know
I have no hard feeling either I just felt that you may at some point in the future be able to look back and think wow maybe I could do a bit better job of selling a quality product!

And just so you know there are 2 types of people in this world.
Walkers and Talkers. One that will walk away dissatisfied and never say anything and those who will talk about it!

I am a talker. I will tell you what you did wrong and allow you a chance to correct your mistakes.

In the corporate world you would rather have a talker because with a walker you never know you did anything wrong!

Take this into consideration when reading any criticism you may ever receive about your product!

Criticism is not a bad thing it is a tool.

Use it correctly and you can build great things.
Use it incorrectly and you can hurt yourself!

With all of that said I will state again I am in no way trying to hurt you or you business> I do think you make a good product but you need to address your quality! It needs some work.
:th_shakinghead1:
 
I ordered 5 of these back in october, I never recieved the block off plates and there have been a couple emails/pms about it.....they were in the mail or something. Also the quailty of the pieces I recieved has made me design my own system, what I paid for these and the work that went into them wasn't worth it to me.
 
New pricing is in effect:


97-03 models-Compleate kit/Non-powdercoated/No filter/Shipped- $142.00

04+ models-Compleate kit/Non-powdercoated/No filter/Shipped- $167.00


Filters available:

Spectre-30.00

Summit-40.00

K&N-50.00


All Reusable.

Powdercoating For all models just 20.00 extra (black only)



[email protected] -Paypal

[email protected] -Customer Service
 
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