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Laptop Help - TouchPad Not Working

Bronco Boy

Bronco Boy

Donating Users
I know there are some computer guru's on here......

I just bought a new laptop from TigerDirect; Asus X751LAV w/ Windows 10 64bit. Fresh out of the box, the touchpad didn't work. After a few days of messing with it, I have found that the touchpad doesn't even show in the Device Manager. I have uninstalled and re-installed all drivers pertaining to the touchpad, and nothing.

Apparently this is a known problem with Windows 10 and this touchpad, but I can't find a solution. If I can get the touchpad to show in the device manager, I know where to go from there.

TigerDirect wants me to return it, but I don't want to. Any thoughts?
 


Did you try Settings>Mouse and touchpad>additional mouse options>ELAN tab>Enable Elan touch pad?
 


i was going to put "you should have bought a mac" but thought that wasnt really what you wanted to hear also i dont know what your doing with it sooo yeah
 
ericspecullaas said:
i was going to put "you should have bought a mac" but thought that wasnt really what you wanted to hear also i dont know what your doing with it sooo yeah
Click to expand...
You should have, I can take it. LOL

Funny thing is that I've been wanting laptop for a year or so, and always said that I would get a Mac (already have iPhone and iPad). But when push came to shove, I turtled and went PC.
 
Last edited:


Picked up another puter locally. Works like a champ, so will return the first one. Thanks for the kind Apple thoughts. LOL
 
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