Its been 10 days and still no progress. I have left several messages and got 1 call yesterday but was unable to answer it cause I was at work. I called back 10 minutes later and got voicemal again. I am swithing insurance companies after this is done. I have a small local company that goes thru Bristol West and now they are teaming up with Farmers insurance...... What insurance company has the best customer service and coverage? I dont care what it costs. I want the best!!!!! so I never have to deal with MORONS that dont answer their phones again!!