• The site migration is complete! Hopefully everything transferred properly from the multiple decades old software we were using before. If you notice any issues please let me know, thanks! Also, I'm still working on things like chatbox, etc so hopefully those will be working in the next week or two.

Any ideas on why OnStar isn't working?

dcole7299

New member
2004 Pontiac Grand Prix GTP Comp-G

I have been trying to activate an Onstar trial and have been unsuccessful. Every time I hit the button to try connect to a sales rep I get the message, "Cannot connect to Onstar". I've called Onstar and they suggested that I take it to GM and have them diagnosed the problem; which is $100 just to look at it. Any ideas on why this is happening? I've tried moving locations to see if the signal was blocked or something from a building but no luck.
 


Looks like GM supports 2008 and newer with digital service.
Apparently we have an analog system.
 
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