Bad tint job

[nickgpgt]

 

[REDCRAPGP]

Yea they would be redoing it if it was me

 

[Scottydoggs]

yup they tinted over dirty glass, or failed to shrink it enough.

 

[nickgpgt]

the tinter already agreed to re do one of them so im gonna see if i can work something out with him even though im probably on the owners bad side at this point lol

 

[REDCRAPGP]

Redo just one psssh he'll be redoing every single one that I'm not happy with.

 

[nickgpgt]

i know haha i mean im going to try and talk to him about it

 

[Kilroy]

the owner is saying he cant allow it to be redone and swears its something i cant avoid because its an older car and that hes got other cars there with that issue. he did say that if i have another shop do it and it turns out better he'll refund my money so looks like ill have to go that route

He also said he'd do it properly the first time. Get his "I'll pay you back if another shop does it right" in writing, or he'll deny it again like he did originally the first time.

 

[lsxftw]

Thats bull****, that looks like pure lazy prep work on an otherwise "easy" window, at our shop if we messed up or had a couple pieces of dirt under the tint we would redo it before the customer would even show up to pick the car up.

This sounds like horrible customer service too, hope you get it worked out!

 

[lsxftw]

BTW dirt IS avoidable, on older glass/cars the thing you cant avoid is if you have scratches on the window from wear and tear (which to a certain extent can also be buffed out before tinting to hide it) But that sounds like it would be way too much work for this shop :th_shakinghead1:

 

[98L36]

Yikes! :th_eyepopping: I've been on the fence about tinting my GP and this is exactly what I'm afraid of. Really hope you get this straightened out, I'd be having an absolute fit if that were my car.

 

[rynotheman]

If nothing else - fire up the phone to the Better Biz Bureau - I've had good luck with them before. Or comment on a Facebook page if they have one, but keep it factual and professional, use the pics you posted here, etc to create some bad press. Surely they want to spend a couple labor hours to fix yours than lose 5-10 future customers swayed by your loud and increasing volume.