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VVME is pissin me off...

gtpsleeper

gtpsleeper

New member
Can you tell Im getting very frustrated with my HID situation?

From: Visionari Service <[email protected]>
To: jarred kramer <[email protected]>
Sent: Thursday, July 19, 2012 4:58 PM
Subject: Re: warranty
Dear Customer,

Thanks for your supports.
we are sorry as for you pictrue cut could you please show us all the wires together with the connector cut?You can find that our sample pictrue show a complete relay harness on the pictrue .

So please resend us a picture to us and make the payment for the shipping so that we can arrange shipment earlier.

Best regards
Ida Li



Visionari LLC
Customer Service Department
Tel: +1 877 365 8863
+1 213 908 1216(outside of America)
Tel_CN: +86 10 84827066
Email:[email protected]
Msn: [email protected]

Li,

Ok, are one of these "pictrues" acceptable? I have taken 4 different ones now....

Jarred Kramer


This is the 4th email Ive sent these people to get my new harness because mine is guessed to be defective... so far, 10 days no head lights....

eff this...
 


That's pretty crappy support. I personally have never had a problem with them as far as quality. I did have to call once to confirm shipment because it was saying still processing order after 3 days. Hope you get it resolved. Like I said I've ran 3 sets of theirs with no issues. Nick has probably ran 6 or so sets and a few buddies of mine have them as well.
 
Best regards
Ida Li

Says everything. I personally would of just forked over $15 and get another harness and buy somewhere else.
 
Sheda Li Bruh. UNOUNDERSTANDDALI?

This right here is why I have never bought HIDs. Support Sylvania, an American company with great customer support!
 


Its very hard to understand these ppl and even harder to get them to understand you. Ive went with them for a long time now on multiple cars. Once you get ur point across they do pretty good. (Even gave me extra stuff like bulbs and ballasts, probably on accident) but it always seems to work out in my favor.) Lol
 
I ordered a kit one time, got it in and a bulb was broken. Sent it back to them, and they sent me two for my troubles. Hard for me to complain about them honestly.
 


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