• The site migration is complete! Hopefully everything transferred properly from the multiple decades old software we were using before. If you notice any issues please let me know, thanks! Also, I'm still working on things like chatbox, etc so hopefully those will be working in the next week or two.

Android Auto Issues

penright

penright

New member
Just installed a Pioneer NEX2330 late December 2018. My Android Auto (AA) has worked with no issues since then. I am not an audio expert by any means.
My GS8+ android OS update dated a few days ago (Feb 3rd) and since then the head unit will not pull up AA.
I just was curious if anyone else has had any issues. I just reached out to Pioneer to see if there is a firmware update in the pipeline. When I installed the head unit July 2018 was the latest firmware update and the unit I bought had that version installed.
I have tried some of the SOP things I found searching, clearing the cache, uninstalling/installing AA, still no luck.
Again, just curious?
 


I did figure out the issue and it was weird. I thought I would post here so if anyone else runs across the thread.
So Just for completeness here you go ... :-)

A couple of notes before I get to the explanation. I could plug my Samsung (GS8+) into my 2016 Honda and it would work. So at the time, I did not think my phone had an issue. I could plug an old Andriod phone (1+1) into the NEX and it would work. I figured it had to be something with compatibility between the two devices. According to Pioneer, it was not. Looks like Pioneer was correct.


To make a short story longer, yesterday I was in a meeting and charging my phone from the conference room table charging port. I forgot to mute it. When it ding, I looked and no messages. Did it aging, no messages. The third time I notice a pattern on the screen like it was just plugged into the charger. Remember from back in the Samsung G2 days, I thought I would clean out the USB port. Then I tested phone back on the Pioneer and it worked! I really did not expect it to work because this has been going on now for two and a half months. Remember the phone worked in the Honda this whole time. Face with the reality that cleaning it did fix the issue, I was trying to figure out how?
The only theory is the Pioneer is USB 3 (yet to be confirmed) and Honda is USB 2 (now confirmed). If true then one of the bidirectional lines is bad, hence USB 3 failed. But the one that USB 2 uses, worked. There are all kinds of troubleshooting principles that I used, that got me way off in the weeds.
 
You must log in or register to reply here.
Back
Top