Re: Random Thought Thread 2.0
Wow, I'd say so. Where do you work?
On Monday I inquired about getting a Thermal Label Printer from UPS.
Here is my inquiry:
Hello,
I was wondering how we could get set up with a Thermal Label Printer? We ship pretty often and I thought it would be nice and easier to ship if we could get one.
Thanks!
Danielle
(Notice how nowhere did I say I was ordering ANYTHING)
Here is UPS's reply:
Dear Danielle,
Thank you for your supply request. I processed your order, and it will be shipped within the next two business days. For future reference, the number for this supply item is 0204211.
In addition, the charge for the Thermal Label Printer is $2.00 per week.
Please contact us if you need any additional assistance.
Spring W.
UPS Customer Service
Here is my reply back:
Hello Spring W,
This WAS NOT an order for supplies or anything of the like, I was simply inquiring on the price of obtaining a thermal label printer.
Please cancel the order that I never placed and advise ASAP.
Thank you.
And here is the idiots response back:
Dear Danielle,
Thank you for your reply. Unfortunately, we are unable to cancel this order. Our “Order Supplies” feature on UPS.com does not allow for any changes once an order is processed.
However, once your order arrives, your UPS driver will be happy to return any supplies that you do not need. I apologize that I am unable to modify your order at this time.
Please contact us if you need any additional assistance.
Spring W.
UPS Customer Service
WHERE IN THE HELL did he get that I ordered anything.
I will be calling UPS in the morning and demanding and explanation of why what happened, happened. Totally uncalled for. Grr.
I think I need an anger management class.