Thread: does anyone have contact information for will at overkill

Hey guys, i have exchanged a couple of emails with will about ordering a TCM tuned for 3.29's for my 2008 GXP. We exchanged a few emails then i paypal'd him the money for the order on the 16th of july. The last i heard from him was the 13th of July. I have emailed him several times and no luck. No word of it being shipped, no contact whatsoever. if anyone has his phone number i would appreciate you either giving him a call and asking him whats up or make sure he emails me back. Im not asking for it to be handled right a way but i would really like a status update and preferrably a ship date. the car was dropped off at my trans guy last night and the 3.29's will be in soon and i really need the TCM to be able to drive the car. So if anyone knows how to get ahold of him please do and let me know whats up i really dont want to open a paypal dispute and have the money tied up for a while. Even if he doesnt have time right now or anything and wants to refund me that would be fine too ill go through someone else.

Thank you very much
Steve

try pm'ing him here, however the best bet is PM on OQCGP.com

I want to say thank you to will for handling it right away.
I apologize for making a big deal, I've just been screwed online a few times and
the lack of communication worried me a little but. But will did email me today
and its on its way. Thanks again

Hey dont even worry about it, i ordered with will a couple of weeks ago and didnt hear anything from him at all either. I payed him and everything nothing he replys every monday it seems he sent me a message saying that he sent it so it should be on the way. I heard that he is the best in what he does and its well worth the wait.

Yea but its a good thing he takes his time to the make the product perfect. It would make me a little nervous if i ordered it and the next day it was on its way already. Besides from what i heard it could take up to two weeks to get that pcm because us customs likes to **** around

I am bumping this thread rather than starting a new one.

Is there any way to get a hold of him other than email? I am also in Canada like Will, and it has been 32 days since I ordered. I have also emailed him near half a dozen times without a response yet. I just wanted to know if anyone has waited over a month? Like I said, I'm in Canada too, so there should be no transit/border issues.

I'd really hate to have to file a claim, but I guess I will have to do so if I don't hear back very soon!

Can anyone confirm the time period in which you are allowed to file a claim with paypal? I believe it to be 45 days. I want to give Overkill a few more days to let me know whats up, because I'd really like to get his tune rather than file a claim. The majority of people seem to love his work.

Thanks for the info, I appreciate it. I messaged him on the other forum a day ago.

How long did he take to get back to you? I'm nearing the time I have to file a claim with paypal.

Originally Posted by bayus2972

I am thinking it was 2 days? Can't be sure...worst case is you get your refund and he answers you at a later date...can always do it again...

All is well. Received the tune and it is certainly better than the ZZP.