Hi,
I apologize from the beginning because I know I don't know much but trying to figure out what the problem is before getting somebody else to look at it. I went to get my oil changed and when they were done, they said they could not move my car. When you press the brakes and attempt to move the shifter, it would be really loose and you couldn't feel the gears changing. Once in drive, it would not move at all. One of the men saw the problem and fixed it temporarily but couldn't tell me the name of the part or anything and couldn't tell me if it would cost a lot to fix. He said it wouldn't last and that the ball had fallen off? This is the piece:
What I am unsure of is the bottom gray piece broken or is the top black piece? I can't tell and don't know much. Please if anyone could tell me the name of the broken piece and which is broken, it would be a lot of help.
Thank you in advance!