Service Information
2004 Pontiac Grand Prix | Grand Prix (VIN W) Service Manual | Steering | Preliminary Information | Document ID: 1857986
#PIC4176: Rubbing Felt or Snap/Pop Heard When Turning the Steering Wheel - (Aug 24, 2006)
Subject:Rubbing Felt or Snap/Pop Heard When Turning the Steering Wheel
Models:2004-2006 Buick LaCrosse
2004-2006 Chevrolet Impala and Monte Carlo
2004-2006 Pontiac Grand Prix
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/Concern:
Rubbing felt or snap/pop heard when turning the steering wheel.
Recommendation/Instructions:
Cause:
I-shaft boot making contact with I-shaft
Correction:
Several bulletins have been released regarding similar or other steering noises (05-02-32-007C, 06-02-32-005, 01-02-32-001G). Please ensure all other known corrective measures have been ruled out prior to implementing the PI fix. If the other known corrective measures have been ruled out, check for black shavings on the top of the pinion shaft area. If shavings are present, it is possible the I-shaft boot is making contact with the I-shaft. Temporarily remove the boot to see if the problem is corrected. If so, re-install and reposition the boot so it does not make contact with the I-shaft.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.
GM bulletins are intended for use by professional technicians, NOT a ""do-it-yourselfer"". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.