Thread: web site ordering....

hey everyone. have any of you bought anything from 3800performance.com? I ordered plugs, coil packs, wires and a thermostat last Wednesday from them and nothing has been shipped and there is no way to even track an order. The only correspondence I have received is a follow up email stating that I "should have received some of the products by now....."

Have any of you dealt with this company?

Thanks for listening/reading my venting!

Originally Posted by streetsmart

hey everyone. have any of you bought anything from 3800performance.com? I ordered plugs, coil packs, wires and a thermostat last Wednesday from them and nothing has been shipped and there is no way to even track an order. The only correspondence I have received is a follow up email stating that I "should have received some of the products by now....."

Have any of you dealt with this company? I am on the verge of calling the SBA on these people! I hate complaining but this is getting ridiculous.....

Thanks for listening/reading my venting!

Rob is a good guy and always has been helpful to me. On a couple of occasions he was a little slow about answering emails but I can be very impatient.

Originally Posted by streetsmart

thanks for the response!

ok foot in mouth now. rob just called and clarified everything. i just recently got burned for the first time ever ordering online so i was a bit paranoid. between that and the constant bucking and hesitation by my GP i have become a bit edgy!

I'm happy that someone I stood up for came through for you.

I ordered a GTX spoiler from them some time back. I never got any kind of shipping confirmation. It was just sitting on the porch when I got home one day. Bad communication on their part.

i never got any shipping numbers. emailed them and the called within the hour ...

Originally Posted by TDCRacing

I Just Ordered The Prj Fuel Logs And Got Confirmation The Same Day And Shipping The Next

You are going to love those PRJ rails. Paul has put a lot of thought, time, and testing into those. When rails are mentioned PRJ comes to mind.